Help

Getting Help

Our Staff at the Counter can assist with the HTRC and IT enquiries. Please ask us if you need any assistance!!!

The opening hours of HTRC

During the Semester

Monday to Friday 10:00 a.m. – 8:00 p.m.
Saturday 10:00 a.m. – 6:00 p.m.
Sunday & Public Holidays Closed

During the Semester Break

Monday to Friday 10:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 1:00 p.m.
Sunday & Public Holidays Closed

During these times you can contact the Counter in person or by:

Outside of these times, please send email to us and we will reply you ASAP.

 Frequently Asked Questions

View our most Frequently Asked Questions for help and the HTRC booklets on using the HTRC collections and services.